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Call Center Executive
Category:
Call Center JOB OFFERED:
Ad Number:
52840
Date Posted:
02/19/2018
Description:
RESPONSIBILITIES:•Handle inbound calls by providing accurate and timely information on product and service and customers’ complaint.•Achieve first call resolution in all customer interaction. •Educate and introduce customers of the self-service/automated banking channels and assist them to use the services extensively. •Build rapport with customers over the phone. •Responsible for 100% follow up activities arising from customers call.  REQUIREMENTS:•Diploma/Degree with a minimum of 2 year working experience in service industry. •Fresh Diploma or Degree is encouraged to apply. •Excellent communication in English, Bahasa Malaysia, both written and spoken is a must. •Ability to speak in Mandarin is an added advantage. •Credit in English and Mathematics subject in SPM is a MUST.•Preferably to possess own transport.
Type:
Full-Time Permanent
Seniority:
Junior Staff
Job Title:
Call Center Executive
Salary RM:
RM2000 - RM 2500 Monthly
Starting Date:
1.03.2018
Education Required:
Bachelors
Openings:
5 or more
Advertiser:
Company
Posted By:
Norizma108
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Name:
Norizma Mohd Ibrahim
Company:
Intelek Group Sdn Bhd
Address:
Wisma MCA Jalan Ampang
Postal Code:
50450
State > City:
Selangor > Ampang Jaya
Country:
Malaysia
Phone:
03 - 216 12121 Please quote KB's Adpost when calling
Email:

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