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Customer Experience Specialist
Category:
Call Center JOB OFFERED:
Ad Number:
50389
Date Posted:
08/29/2017
Description:
Functions: Provide friendly and efficient service to the travel community of our client. Be a first point of contact to handle and resolve customer complaints. Respond professionally to inbound phone calls, including urgent situations. Identify and escalate issues appropriately. Compose thoughtful and accurate messages or customize prepared responses to customeremails. Research information and troubleshoot problems using available resources. Arbitrate in situations between users. Requirement:- Fair command in English- Able to write, speak and listen in Mandarin- Below 40 years old- Willing to work rotational shift- Fresh graduates are encouraged to apply- SPM OR Diploma holder with 1-2 years experience- 5 days/ week (9 hours)- Technical aptitude and the ability to pick up new technology quickly HOSTe, Your Stimulator to Spice Your Career Growth ...  Warmest regards,HostE Solutions Sdn Bhd
Type:
Full-Time Permanent
Seniority:
Fresh
Job Title:
Customer Experience Specialist
Salary RM:
3000-4500 Monthly
Starting Date:
ASAP
Education Required:
Other
Openings:
5 or more
Advertiser:
Agent
Posted By:
Hostesolutions
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info on this user

Name:
Solutions HostE
Company:
HostE Solutions Sdn Bhd
Address:
Jalan Ampang
Postal Code:
68000
State > City:
Kuala Lumpur
Country:
Malaysia
Phone:
0125685917 / 0321165618 Please quote KB's Adpost when calling
Email:

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