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Salary Up to RM 2950!
Category:
Call Center JOB OFFERED:
Ad Number:
49168
Date Posted:
06/20/2017
Description:
*Provide quality customer service to customers either by telephone or electronically*Respond and follow up promptly to customer enquiries*Handle and resolve complex cases to ensure customer satisfaction*Obtain and evaluate all relevant information to handle enquiries and complaints*Process orders, forms, applications and requests*Record details of enquiries and customer interactions including actions taken*Acquire multiple product knowledge to enhance ability to understand customer needs across different products.*Identify processes, procedures and workflow improvements and assist in the implementation*Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management REQUIREMENTS: -cHINESE +ENGLISH SPEAKER-age 20-35-Min sSPM(2 years working experience)
Personal Information
Type:
Full-Time Permanent
Seniority:
Junior Staff
Job Title:
Customer Care Officer
Salary RM:
2750-2950
Starting Date:
JUNE 2017
Education Required:
Pre-University
Openings:
5 or more
Advertiser:
Agent
Contact Information:
HostE
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info on this user

Name:
HostE Solutions Sdn Bhd
Company:
HostE Solutions
Postal Code:
50450
State > City:
Kuala Lumpur
Country:
Malaysia
Phone:
0123788167 Please quote KB's Adpost when calling
Email:

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